FAQs

To purchase a course on our LMS, simply browse our course catalog, choose the course you're interested in, and click the "Enroll" or "Purchase" button. Follow the prompts to complete the payment process.

We accept a variety of payment methods, including credit cards, debit cards, and online payment platforms. Look for the available options during the checkout process.

Yes, we offer a refund policy that allows you to cancel a course purchase within a specified timeframe. Please refer to our refund policy for the specific conditions and deadlines.

If you're within the eligible refund period, log in to your Catch U Academy account, go to the "My Courses" section, find the course you wish to refund, and follow the prompts to request a refund.

The refund policy duration varies depending on the course and the subscription type. Please review the course details and your subscription plan for specific refund policy information.

Refund processing times vary, but we strive to process refunds within a reasonable timeframe. You can expect to receive your refund within [X] business days.

Yes, there are certain conditions outlined in our refund policy that must be met in order to be eligible for a refund. Please review our refund policy for detailed information.

Depending on the circumstances and our course exchange policy, you might be able to switch to a different course. Contact our support team for assistance.

Your satisfaction is important to us. If you're dissatisfied with the course quality, please reach out to our support team. We're here to address your concerns and find a solution.

You can track the status of your refund request by logging in to your Catch U Academy account and visiting the "Refund Requests" section. You'll find updates on the progress of your request.

Refund eligibility is typically determined by the completion status of a course and the specific terms of our refund policy. Please review our policy for more information.

If you've accidentally purchased the wrong course, please contact our support team as soon as possible. We'll guide you through the steps to resolve the situation.